The current competitive environment is bringing about significant changes in the way businesses and government agencies are run. Companies or agencies must find a new way to identify and focus on the impediments that are limiting their ability to optimize their business results. All too often managers spend the majority of their time doing what they are good at and not taking a holistic view of their business. There needs to be a focused approach to improving processes and identifying the impediments that must be eliminated in order to succeed and secure the success of their organizations.

A company must first identify the factors holding them back and construct a well-defined roadmap and action plan to remedy the problems that hinder their success. What is needed is a single source providing the expert advice, processes, services, and business models that have proven to consistently increase growth and profitability. The APQC Consulting Group provides a highly sophisticated enterprise improvement model that is comprised of five major stages to provide this single source of support:

• Identify the impediments to achieving the company’s goals
• Develop an improvement action plan
• Create solutions based on Best Practice business models
• Integrate the solutions with ongoing operations
• Establish baselines and measure the improvements

This approach allows the focus and joint participation necessary to achieve the organization’s goals and objectives.